fluencia

Beyond the Classroom: Lessons from a Real World Software Engineering Internship

I’ve heard the complaint from more than one full time developer, recruiter, or classmate: modern computer science degrees don’t fully prepare students for a job as a software engineer. This is partly by design; especially at large research universities like UVa, a BS program emphasizes theory and broad exposure to different subdisciplines in the field. In an academic setting, it’s difficult to keep up with the latest trends in a fast-changing industry, so sticking to tried-and-true curriculum is a safer bet for equipping students with a foundation to succeed.

However, many CS students are seeking software developer positions but lack experience developing outside of the academic sandbox. This is where internships can train students in the practical skills needed to become an effective software developer.

So what is there to be learned beyond the classroom? This post only skims the surface of some real-world lessons I learned at Fluencia this past summer.

1. Use agile development to facilitate teamwork and take small bites out of a big project

The mere mention of group work at school can elicit exasperated sighs when each group member has to balance a full course load, multiple extracurricular responsibilities, part time job(s), job searches, and more. In the real world, the whole team is located in the same room all day and readily available to work toward a common goal. Using scrum at Fluencia has made working in a team even more effective, by breaking our large goals down into manageable tickets and keeping the team flexible to respond to user or product owner feedback.

2. Learn with one-on-one attention from experienced full time developers

With a whole class of students vying for the attention of a much smaller group of instructors and TAs, getting frequent one-on-one attention is often not possible at a big university. During my internship on Fluencia’s small team, I was been able to receive individual mentoring to hone my coding skills. With code reviews required for every pull request, I improved my ability to think through a problem end-to-end, execute my solution cleanly, and prove that it works with thorough test coverage, thanks to feedback from full time engineers. The opportunity to pair program with more experienced developers also exposed me to useful workflow tips and approaches to solving problems.

3. Develop good habits to make life easier down the road

Unlike at school, where a project’s lifespan is usually a couple weeks to months and the result can be abandoned at the end of the semester, in the real world, you’re committed to your code. Both getting oriented in the team’s existing code and returning to code written by myself earlier in the summer drove home the importance of writing code that is meant to be read. To produce code that is maintainable and easy to understand, I learned to favor clarity over ‘clever’ syntax and write useful names and comments for my branches and commits.

4. Stop reinventing the wheel

Some assignments require students to code classic data structures in order to learn how they work, their strengths, and their limitations. In a real world project, the goal is to spend less time creating things that others have already created, and instead leverage the plethora of libraries and APIs that already exist to build something new. Working with a full time team has given me insight into the decision process of whether to add dependencies and which libraries to use, and forced me to get comfortable learning how to integrate those libraries into my own work.

5. You’re not alone! Join the community

My college habit of lonely, late nights sifting through StackOverflow have given way to a much more exciting method of learning from other programmers: getting involved in the community. The team at Fluencia encouraged me to attend local meetups and hackathons, and set an example to aspire to by presenting talks in front of the DC community of developers. They pointed me to some great online resources for learning and continue to grow the Fluencia engineering online presence. One aspect of software engineering that keeps me engaged is that it is constantly evolving, and keeping pace with other developers using the same languages and tools makes the job exciting - and often easier!

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6. Make an impact

Many school projects involve an imaginary client or user; but the work I did at Fluencia this summer has reached millions of real people. For me, one of the most rewarding parts of taking on a real world development internship is being able to take all the theory and practice from school and turn it into something valuable. At Fluencia, I’ve developed a sense of accountability for my work, because I know that what I’m working on matters beyond a school assignment’s deadline.

Are you a student or recent grad making your first forays into software development in the real world? What kinds of things have you learned off campus?

Nine Reasons Curiosity Media is a Great Company for Engineers

It's no secret that recruiting good software engineers takes work. Those of us who are trying to do it have probably given a lot of thought to what qualities we want in an engineer, but what about the other perspective — what engineers want from a company? Thinking that way is more helpful and likely to lead to a good match.

To try this theory out, I found an article, Nine Things Developers Want More Than Money, that rang true with my own experience, and I set out to see how our company, Fluencia, stacks up. So while the following assessment may sound like there's some shameless self-promotion going on (there is), it was written in the spirit of investigation: first, to ensure that we are in fact a great place for engineers to work, and second, to work on language for communicating this to candidates.

So how do we do on "Rob’s Criteria for Keeping Your Developers Happy"?

1. Being Set Up to Succeed

This is an easy one, because engineering success is fundamental to the success of our company. Our users expect and deserve a great experience from our products, and compromising on that for any reason just doesn't make sense.

The engineering team partners with our product team to set priorities and schedules. We push hard with our goals, but they're not out of reach, and code quality is built into the schedule. Simply put, shipping unmaintainable, buggy features — no matter how fast — would negate all our hard work and erode the trust our products have built up over the years — so we don't do it!

Big, beautiful monitors and nice laptops are another dimension of being set up to succeed. There's no skimping on tools, if they'll help to get the job done!

2. Having Excellent Management

Chris, our CEO, knows the English-Spanish language-learning domain inside-out.

His talent for problem-solving is legendary. He asks challenging questions, and he wants to be challenged. The first question out of his mouth when addressing a new question or problem is, "What do you think?"

On top of that, he did engineering work for years, so he knows how engineers think — which, personally speaking, was a big factor in choosing to work here. On his own, he scaled SpanishDict into a site capable of serving multiple millions of visitors a month, which means he knows what it takes to do things right.

3. Learning New Things

We never solve the same problem twice. Our team is responsible for two very different projects. One, SpanishDict is a reference website, built for speed, scale, and simplicity of use. The other, Fluencia is a fresh take on solving the age-old problem of language learing via cutting-edge technologies in a responsive single-page app.

Underlying both these endeavors are proven yet fast-evolving technologies such as Node.js, Backbone.js, MongoDB, AWS, and Chef. And as we've learned more about how to use them, we've given talks at local meetups on best practices.

The Node ecosystem in particular moves at the speed of light. We're always on the lookout for new modules and libraries to help us out and enable new features. And as we move into the middle of 2014, we're tackling a new tough challenge: voice recognition.

4. Exercising Creativity and Solving the Right Kind of Problems

As long as language has existed, people have wanted to easily and quickly learn new languages — and it's never been possible. That's the ultimate problem we're out to solve.

Along the way, we're solving lots of particular, individual interesting problems. One of the reasons Fluencia works so well is that it provides tailored feedback when users answer questions incorrectly. Our feedback module applies heuristics that allow it to recognize many kinds of mistakes, determine which rules of the language the user broke and what context they were broken in, and choose a few particular things to emphasize for each response. It's a thorny problem, and we're far from done solving it completely.

In addition, we get to solve interesting problems of scale as our user base continues to grow, and we collect more and more data about how our users use our products. We are in the business of solving users' problems, sometimes before they even know what they are — and by analzying data, we can do that.

The boring, wrong kinds of problems that Rob mentions in his article, such as fixing bugs, patching broken code, and supporting legacy systems, are minimized since we promote code quality and responsibility. The less time we spend on that, the better.

5. Having a Voice

Chris sits about six feet away from the engineering team. He wants to hear from us, whether at our quick daily standups, or via chat and email, or any other way. When something isn't working right — a process, a feature — he's all ears. He takes suggestions and ideas seriously.

The same goes for the rest of the team. Content, marketing: they all talk to and listen to the engineers. On a small, dedicated team, every voice should be heard, because good ideas can come from anywhere.

6. Being Recognized for Hard Work

Our company has a tradition of giving each other cumplidos at our weekly team meetings. Cumplidos can be translated as "compliments", and it can also mean something that is accomplished or fulfilled (as in misión cumplida, or "mission accomplished"). We recognize and cheer each other on for reaching goals, working together, and going above and beyond.

Our greatest recognition may come from our users. At our weekly team meetings, we share a sample of it as well. For example:

Your program is definitely working for me. It's fun, educational and very effective. It's like having my own private tutor...but better. Please, keep up the good work! Thank you for such an excellent method. - Michael

Positive user feedback such as this is truly gratifying!

7. Building Something that Matters

Our company is solving a fundamental problem of communication for SpanishDict's 9 million unique visitors per month and Fluencia's 150K+ users. You don't have to look any further than the feedback to know how meaningful it is to them. Hearing responses like the one above, week after week, helps us to keep in mind the value of the work we do.

Whether it's allowing loved ones to communicate, making it easier to get a job and earn a living, or facilitating travel, we are focused on breaking down the barriers to communication. Ultimately, we're making the world a better place.

8. Building Software without an Act of Congress

We spend as much time coding new features as possible. And we strive to get our new hires and interns writing code for production use as soon as we can. Barriers to building software are something we work to remove, not erect!

Instead of acts of Congress, we discuss new features at meetings every other week, ensuring we understand what the feature includes and what the user experience will be like. We generate a rough estimate of how much effort it will take. And that's it — it goes into the priority queue, and once a developer gets to it, they start to work on it, and see it through to completion and deployment.

We value code quality, so we have extensive automated testing, and all code is reviewed before being merged. Far from being a barrier, this practice lets us move quickly by preventing regression bugs and giving us confidence that our features work as expected. That frees us up to work on — you guessed it — even more new features.

9. Having Few Legacy Constraints

Our backend architectures use Node.js, which didn't even exist until a few years ago, and is now being widely adopted — in fact, by the time you finish this post, another well-known tech company will probably have started using it. Fluencia's front-end uses Backbone.js, which is also only a few years old.

As a rule of thumb, we choose the best tool for the job. We defer upgrading for the sake of it, but when we start working on a new feature that touches old code, we determine what it will take to upgrade, and we make it happen.

So even though SpanishDict has been around since 1999, a very long time by internet standards, nearly all of our codebase is very recent.

All in all, I think Fluenca does pretty well when it comes to Nine Things Developers Want More Than Money. What do you think?

If you need more convincing, here are some posts by interns from the summers of 2013 and 2012 about their experiences. We enjoyed working with them, and I think they enjoyed working with us too!

Intern Experiences: Erin

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 My Summer Working on SpanishDict and Fluencia

My name is Erin Taylor, and I am going in to my senior year at Carnegie Mellon University, studying Mathematics and Linguistics. I worked as a Software Engineering intern with SpanishDict and Fluencia this past summer. 

Over the past three months, I worked on automating the feedback that is provided to
users of Fluencia, to give real time explanations for mistakes that are made throughout their lessons. This project was especially interesting, because of the crossover between technology and language. I found it very rewarding to be able to work with a team of technology experts, as well as a team of language experts, and bring those two fields together to improve the overall user experience.

I also liked the data-centered approach that was taken. Part of what has drawn me to linguistics is that I enjoy taking apart the patterns within language. Being able to draw on the resources of such a well established online reference as SpanishDict was key to the task of automating feedback for users. I was also able to see real users interacting with the product, and aggregate all the user inputs to be able to see how best feedback could be improved at any given step.

One of my favorite parts about working at SpanishDict and Fluencia was the freedom that I was given to define my work. I found that all team members were available for discussion and to share their expertise, but on the whole I was free to experiment with my project. The open discussion and freedom to try new things within the work environment made for an overall great learning experience, a very productive summer, and a lot of fun!